ACTA 2023 Western Canada Travel Industry Summit
The City of Vancouver is a coastal, seaport city on the mainland of British Columbia and where ACTA will be hosting their ACTA Vancouver Conference. Join us on September 21st as we reconnect industry for a day of professional development and networking. Join ACTA as we connect you with Canada’s most popular tourism destinations and the amazing brands that serve them. Top motivational speakers, entrepreneur panels, and leading figures from a variety of sectors will be there to meet with you and share new ideas, opportunities and experiences.
This event promises to be a thrilling blend of industry insights, networking, and well-deserved celebration. Get ready to be captivated, inspired, and ready to take your travel business to new heights. The stage is set, and the excitement is building. See you there!
Hourly Schedule
9:00am – 11:00am
- Welcome and Introduction
- Welcome by ACTA President, Wendy Paradis and Ryan McElroy being Emcee
- Keynote Presentation: The Transformative Power of Community Tourism
- Join us as we welcome, Bruce Poon Tip, a global leader in social entrepreneurship, immersive travel, and innovation. Discover how to captivate a new breed of travelers and unlock the potential of selling unique experiences to your existing clients. Prepare to be inspired and equipped with the tools to navigate the evolving landscape of travel. Join us and unleash the potential to change the world through travel!
11:30am – 12:20pm
- Session 1 | Maximize your Sales with new strategies and toolkits!
- Learn about some of the best and most sought after toolkits by travel advisors across Canada and how to utilize them to enhance the customer experience and drive sales!
- Session 2 | Learn, Leverage, Launch: How Travel Advisors use AI to save time, make money and grow their businesses
- Artificial Intelligence (AI) is set to transform the travel industry. AI experts and travel advisor colleagues will share the latest on travel industry AI. Many travel advisors are already using AI in their day to day work and they will share how these tools have enhanced the service they are providing clients.
- Session 3 | How prioritizing wellness is good for you and your bottom line
- Prioritizing your mental health and wellness is good for you and your bottom line. Join in on this session and explore how to reduce stress and boost your creativity and energy levels as we move into the busiest time of the year.
- Session 4 | Air Canada – Delivering for Our Collective Customers
- Join Pierre Faubert, Senior Manager, Sales Enablement for an update on all that is new with Air Canada. Learn about the current initiatives the airline is undertaking to elevate the experience for your customers in the years to come. Receive an update on the Aeroplan program, what's new within the Air Canada digital landscape, lounge experience, in-flight gastronomy and on-board connectivity. This session will give you a clear understanding of Air Canada's services to better support your clients with booking with Air Canada.
12:30pm – 2:00pm
- Networking Lunch
- Enjoy a fabulous, seated lunch, presented by our Premiere Sponsors.
2:00pm – 3:30pm
- Grand Trade Show with Travel Talks
- Engage with over 50 suppliers in our tradeshow! There’s also amazing prizes to be drawn during the trade show!
3:30pm – 5:00pm
- CIBC Capital Markets: Sustainability and the Travel Industry
- Ryan’s presentation will explore the latest trends shaping the sustainable tourism landscape and the challenges and opportunities they present for the industry’s growth in the short and long-term. The presentation will also examine how this has shaped CIBC’s vision, mission and strategy, including CIBC’s net-zero ambitions and how they support Canadian and global clients in living more sustainable lifestyles.
- Maximizing ROE (Return on Effort) in the Canadian Travel Industry: Trends and Strategies for 2024
- Join us for the Travel Industry Leader’s Panel as we dive into the latest trends shaping the Canadian travel industry in 2024 and discuss strategies that travel advisors can implement to maximize their return on effort (ROE).
5:00pm – 7:00pm
- Networking Cocktail Reception
- Prepare to wind down in style as we conclude an incredible day of knowledge, inspiration, and celebration with our Networking Cocktail Reception. Raise your glass, toast to the successes of the day, and seize the chance to forge lasting relationships that will propel you forward in the vibrant world of travel.
English (Canada) 
Français du Canada