8:00 AM | Registration
9:00 AM – 11:30 AM | General Session
Canadian Travel Agency and Travel Advisor Priorities and Business Trends
Join ACTA President, Wendy Paradis, as she shares the most up to date Canadian travel industry trends looking into 2025 and beyond, along with priorities ACTA is currently actioning on behalf of Canadian Travel Agencies and Travel Advisors across Canada.
Keynote – Enhancing Accessibility in Travel
Join us for an enlightening session with Kerianne Wilson, Air Canada’s Director of Customer Accessibility, where she will delve into the importance and enhancement of accessibility in air travel. This session will provide valuable insights into the current landscape of accessible travel, an update on the latest innovative strategies and dedicated efforts, and you’ll learn about the broader context of accessibility in Canada. Attendees can look forward to an engaging and informative experience, we hope that this important topic will spark meaningful questions and provide a valuable learning opportunity. Advisors will gain insights and knowledge that are not only surprising but also crucial for enhancing their ability to support clients with disabilities. Don’t miss this chance to learn and grow in your capacity to support and advocate for accessible travel.
Panel Discussion – Navigating Success: Strategies for Thriving Travel Advisors
Moderator: Monica Johnstone, ACTA Chair
Panelists: Judith Coates – Wired for Travel, The Travel Agent Next Door, Naomi Rogers CTC – Caledon Travel, Trevello, Joanne Patterson CTC – Direct Travel, Lynda Tomilin CTC, Envoyage.
Step into a world where passion meets opportunity, and discover the keys to transforming your travel advising career from good to extraordinary. Immerse yourself in dynamic discussions on essential strategies to elevate your travel business. Master the art of transparent service fees, enhancing trust and client satisfaction. Unlock the power of group travel, leveraging collective opportunities to significantly expand your business reach. This session is more than just a learning opportunity; it’s a chance to connect with like-minded professionals, share experiences, and build a supportive network that will propel you forward. Get ready to transform your travel advisory career with actionable insights and proven strategies and embark on a journey to unparalleled success.
11:30 AM -12:20 PM | Educational Breakout Sessions
Emerging Patterns in Luxury Travel: Exploring Trends & Dynamic Demands of the Luxury Market
Luxury Travel is a dynamic and thriving sector of our industry. Engage with experts and uncover innovative strategies to stay ahead of the curve in this ever-evolving landscape. We’ll discuss trends and demands, personalized experiences to sustainable tourism initiatives.
Sailing Beyond Horizons: Navigating the Future of Cruise Travel
Dive into the dynamic world of cruising and its impact on global tourism with engaging insights and anecdotes. Explore the latest trends, technological advancements, and sustainability initiatives while contemplating the future of travel on the high seas.
AI Journeys: Unveiling Practical Strategies for Seamless Integration into Your Business
Embark on a journey into the transformative realm of artificial intelligence, uncovering practical tips and real-world demonstrations to seamlessly integrate AI into your business operations. Gain invaluable insights to propel your business forward, leveraging the power of intelligent technology.
Unlocking the Power of Social Media: Inspiring Strategies for Elevating Sales and acquiring new customers
Social media continues to be a key element for building a successful Travel Advisor business in 2024. Discover dynamic strategies to elevate sales and foster meaningful connections. Join us in exploring the transformative impact of strategic social media usage, propelling your business forward in today’s digital landscape.
12:30 PM | Networking lunch
Enjoy a fabulous seated lunch, presented by our Premiere Sponsors.
2:00 PM | Grand Tradeshow
Engage with over 100+ suppliers.
4:00 PM | General Session
Keynote – Discover the World of Expedition Cruises – Maximizing Sales and Profit
Step aboard for a journey into the exhilarating realm of expedition cruises! As one of the fastest-growing sectors in the travel industry, expedition cruises are captivating travelers like never before. This is your golden opportunity to elevate your expertise as a travel advisor, tap into a highly profitable market, and create unforgettable memories for your clients.
Join industry expert David Tanguay for an in-depth exploration of how specializing in expedition cruises can transform your travel business while championing sustainable travel practices.
Don’t miss out on this chance to embark on a path filled with endless possibilities and new horizons.
4:20 PM | ACTA Awards
Celebrate excellence and innovation at the annual ACTA Awards, where we honor outstanding achievements and remarkable contributions in the Canadian Travel Industry.
5:30 PM | Networking Cocktail Reception
Join us for an elegant evening of connection and conversation at our Networking Cocktail Reception.
8:00 AM | Registration
9:00 AM – 11:30 AM | General Session
Canadian Travel Agency and Travel Advisor Priorities and Business Trends
Join ACTA President, Wendy Paradis, as she shares the most up to date Canadian travel industry trends looking into 2025 and beyond, along with priorities ACTA is currently actioning on behalf of Canadian Travel Agencies and Travel Advisors across Canada.
Keynote – Enhancing Accessibility in Travel
Join us for an enlightening session with Kerianne Wilson, Air Canada’s Director of Customer Accessibility, where she will delve into the importance and enhancement of accessibility in air travel. This session will provide valuable insights into the current landscape of accessible travel, an update on the latest innovative strategies and dedicated efforts, and you’ll learn about the broader context of accessibility in Canada. Attendees can look forward to an engaging and informative experience, we hope that this important topic will spark meaningful questions and provide a valuable learning opportunity. Advisors will gain insights and knowledge that are not only surprising but also crucial for enhancing their ability to support clients with disabilities. Don’t miss this chance to learn and grow in your capacity to support and advocate for accessible travel.
Keynote – artificial intelligence in travel: navigating the future, current landscape, opportunities, risks, and challenges for travel advisors
Step into a future of travel with Mike Drever, as he expores the transformative impact of Artificial Intelligence in the travel industry. Discover the current landscape, uncover opportunities, understand risks, and embrace the challenges that lie ahead for travel advisors. Gain insights that will equip you to navigate this evolving landscape and harness AI to propel your travel advisory business into the future. Join us for an inspirational journey into the possibilities of AI in travel and prepare to seize the opportunities of tomorrow.
11:30 AM -12:20 PM | Educational Breakout Sessions
Emerging Patterns in Luxury Travel: Exploring Trends & Dynamic Demands of the Luxury Market
Luxury Travel is a dynamic and thriving sector of our industry. Engage with experts and uncover innovative strategies to stay ahead of the curve in this ever-evolving landscape. We’ll discuss trends and demands, personalized experiences to sustainable tourism initiatives.
Sailing Beyond Horizons: Navigating the Future of Cruise Travel
Dive into the dynamic world of cruising and its impact on global tourism with engaging insights and anecdotes. Explore the latest trends, technological advancements, and sustainability initiatives while contemplating the future of travel on the high seas.
AI Journeys: Unveiling Practical Strategies for Seamless Integration into Your Business
Embark on a journey into the transformative realm of artificial intelligence, uncovering practical tips and real-world demonstrations to seamlessly integrate AI into your business operations. Gain invaluable insights to propel your business forward, leveraging the power of intelligent technology.
12:30 PM | Networking lunch
Enjoy a fabulous seated lunch, presented by our Premiere Sponsors.
2:10 PM | Grand Tradeshow
Engage with over 100+ suppliers.
4:10 PM | General Session
Panel Discussion – Navigating Success: Strategies for Thriving Travel Advisors
Moderator: Claire Banman
Panelists: Darci Murray – Personal Travel Management, Monica Marchi CTC – Expedia Cruises, Ashley Hanneman CTC – Monarch Travel Pros, Roxy Rae – Envoyage
Step into a world where passion meets opportunity, and discover the keys to transforming your travel advising career from good to extraordinary. Immerse yourself in dynamic discussions on essential strategies to elevate your travel business. Master the art of transparent service fees, enhancing trust and client satisfaction. Unlock the power of group travel, leveraging collective opportunities to significantly expand your business reach. This session is more than just a learning opportunity; it’s a chance to connect with like-minded professionals, share experiences, and build a supportive network that will propel you forward. Get ready to transform your travel advisory career with actionable insights and proven strategies and embark on a journey to unparalleled success.
5:15 PM | Networking Cocktail Reception
Join us for an elegant evening of connection and conversation at our Networking Cocktail Reception.
12:00 PM | Registration
1:00 PM – 4:30 PM | General Session
Canadian Travel Agency and Travel Advisor Priorities and Business Trends
Join ACTA President, Wendy Paradis, along with Serge H. Malaison, Quebec Advisory Committee Chair, as they share the most up to date Canadian travel industry trends looking into 2025 and beyond, along with priorities ACTA is currently actioning on behalf of Canadian Travel Agencies and Travel Advisors across Canada.
Panel Discussion – Navigating Success: Strategies for Thriving Travel Advisors
Moderator: Serge H. Malaison, Quebec Advisory Committee Chair
Panelists: Veronique Capra – Voyages Bergeon, Geneviève Dupuy-Duplessis – Voyages Du Moulin and Larissa Lognay, Passion Voyage, par Groupe Voyage Montréal
Step into a world where passion meets opportunity, and discover the keys to transforming your travel advising career from good to extraordinary. Immerse yourself in dynamic discussions on essential strategies to elevate your travel business. Master the art of transparent service fees, enhancing trust and client satisfaction. Unlock the power of group travel, leveraging collective opportunities to significantly expand your business reach. This session is more than just a learning opportunity; it’s a chance to connect with like-minded professionals, share experiences, and build a supportive network that will propel you forward. Get ready to transform your travel advisory career with actionable insights and proven strategies and embark on a journey to unparalleled success.
Keynote – Enhancing Accessibility in Travel
Speaker: Kerianne Wilson, Director of Customer Accessibility – Air Canada
Join us for an enlightening session with Kerianne Wilson, Air Canada’s Director of Customer Accessibility, where she will delve into the importance and enhancement of accessibility in air travel. This session will provide valuable insights into the current landscape of accessible travel, an update on the latest innovative strategies and dedicated efforts, and you’ll learn about the broader context of accessibility in Canada. Attendees can look forward to an engaging and informative experience, we hope that this important topic will spark meaningful questions and provide a valuable learning opportunity. Advisors will gain insights and knowledge that are not only surprising but also crucial for enhancing their ability to support clients with disabilities. Don’t miss this chance to learn and grow in your capacity to support and advocate for accessible travel.
Keynote – The power of intuition in business
Speaker: Annie Peyton, Psychosociologist, speaker and intuition expert
Discover how intuition, a crucial asset in making the 35,000 daily decisions, can significantly influence your life. This conference explores intuitive reasoning’s role in business, offering practical techniques to enhance decision-making, creativity, and innovation. Learn to distinguish true intuitions from false ones, develop your intuitive potential, and face challenges more effectively.
4:30 – 6:00 PM | Grand Tradeshow
Engage with over 50+ suppliers.
6:00 PM | Networking Cocktail Reception
Join us for an elegant evening of connection and conversation at our Networking Cocktail Reception.
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